Do you want to cultivate positive, collaborative and impact-driven communities amongst media actors, technologists, scientists, data analysts and researchers in Africa?

Code for Africa (CfA) has an immediate vacancy for a female full-time Communities Product Manager in Kenya or South Africa, to join its Knowledge team. 

Ideal candidates must have demonstrable experience in program management, community engagement, event planning, and partnership development. Also, candidates must have a 10x growth mindset, be passionate about inspiring success and believe in unlocking human potential through data journalism and technology evangelism and capacity building projects. 

CfA’s Knowledge initiative, spearheading training management and partnerships, data analysis, digital journalism and storytelling initiatives for partner newsrooms, universities and local community events in Africa. It also includes CfA communities such as the WanaData women data science/storytelling network and the africanDRONE civic drone community, as well as the sensors.AFRICA sensor journalism initiative, with a network of more than 50+ newsroom and university partners across Africa. The Knowledge team is also the custodian of other major CfA public infrastructure, such as the continent’s largest open data portal, open.AFRICA, and Africa’s largest census data portal, HURUMap.

The successful candidate will work with an agile transnational Knowledge team of other data analysts, in-country community coordinators, digital designers, and editorial experts, with additional support from CfA’s software engineering and forensic research teams, in 21 countries across the continent.

Required: minimum requirements include:

  • Bachelor degree in political/social/economic sciences, technology/engineering, international development or related fields.
  • 5+ years of community engagement experience, preferably at development organisations (NGOs/CSO/non-profit), technology/media communities or high-growth startups. 
  • 4+ years experience working in project management, with a strong preference for projects related to journalisms, digital technology, and data.
  • Experience in designing and organising international training and events, offline and online.
  • A high level of analytical skills and the ability to use initiative, apply creativity and develop innovative solutions to problems.
  • Experience building and managing relationships with media institutions, governments, international organizations, educational institutions, relevant technology players, and other private and not-for-profit relevant stakeholders in the civic technology and media ecosystem.
  • Empathetic communication and listening skills, plus top-notch cross-functional collaboration skills.
  • Strong organisational skills and ability to manage multiple priorities and deliver results within deadlines. 
  • Strong leadership abilities and comfortable with public speaking (small and large groups)
  • Be a true team player, enjoying working with a highly collaborative team.
  • Strong administrative skills and precision in handling budgets and contracts.
  • Have an enthusiastic, generous, nimble and hands-on approach.
  • Proficient in the English language (spoken and written).
  • Understanding of donor funding and reporting.

Preferred: candidates who are able to demonstrate the following will have an advantage:

  • Experience promoting impactful relationships through community programs and ability to moderate, manage and engage within community forums.
  • Experience in producing toolkits and public awareness materials in various formats like articles, reports, curricula, podcasts, blogs etc.
  • Sound understanding of issues related to the intersection of gender, tech, data, investigation, and journalism.
  • Strong research and writing skills and ability to write in a non-academic, accessible and engaging manner.
  • Relentless resourcefulness, ownership mindset, and a proven record of single-handedly building from the ground up and translating projects from the idea stage to launch.
  • Deep understanding of the technology and media ecosystem in Africa. Passion for media, data storytelling and technology. An interest in civic technology and digital journalism.
  • Proven experience managing fast-moving, complex, multi-stakeholder communications projects within the NGO, media or tech/startup sectors. 
  • Experience creating engagement/media plans and campaign schedules, pitching a diverse set of cross-platform stories including angles for journalistic interviews, broad appeal social/viral media content and visual stories.
  • Patience, empathy, and passion for building meaningful, human-centred connections with all types of individuals.

Language and Location Requirements:

  • Location: Kenya or South Africa
  • Languages: English Language
  • Preferred but not required: French 

About the Role:

The successful candidate will join CfA’s Knowledge team which spearheads data liberation or digitisation and analysis for internal programmes at CfA and projects at external partners, including media and universities, assisting with data storytelling or infographics as part of our mission to improve citizen and civic watchdog access to actionable information. 

You will serve as the champion for all CfA’s communities’ networks and lead the Knowledge’s communities team of data analysts and designers. You will drive engagement and accelerate the growth of CfA’s communities of changemakers continentally by organising communities’ related programs, training and events, offline and online. You should feel comfortable working with a specialised audience of investigators, journalists, and civil society organisations. You will also play a key managerial role and be given a breadth of responsibility and work with multiple teams across Africa. You will, from time to time, coordinate with CfA’s business development team and the Knowledge Senior Programme Manager to initiate, expand and maintain the relationships with CfA’s institutional partners across Africa and support grant writing and applications.

Successful candidates will assist to conceptualise and produce data-driven journalism projects, leveraging CfA toolkits and resources as appropriate. In addition, the role will include mentoring journalists, providing input on story plans, helping shape digital design/packaging for projects, and assisting with publication/syndication of CfA’s content with media partners. You will also manage a discretionary fund for the fellowship micro-grants for Communities’ projects or initiatives and hence, ensuring grantees meet their deliverables and deadlines.

Responsibilities: Your daily responsibilities will include:

  • Manage day-to-day operations of all online and offline communities programmes including meetups, online workshops or forums, conferences or events etc.
  • Explore and evaluate new partnerships and initiatives that can significantly increase CfA’s communities footprint in Africa. 
  • Recruit and manage a vibrant network of community members, who actively participate in peer learning and peer-support for data-driven and investigative storytelling.
  • Manage and maintain our existing communities presence across various channels of engagement.
  • Expand and develop new Communities initiatives that are aligned with our product roadmap to effectively grow our community user base.
  • Engage the community daily across various preferred communications platforms.
  • Design projects, manage and execute Communities’ programs to hit and exceed success metrics.
  • Build, manage and support a team of Communities coordinators who will work with you to grow vibrant and engaging communities in different cities in Africa.
  • Maintain and foster a database of community influencers, high impact leaders to partner with on events and content.
  • Coordinate syndication/publication of CfA content with media partners
  • Keep track of the impact stories sparked by the Community initiatives and share insights to internal teams to improve community approaches and engagements

What We Offer:

  • A competitive salary, subject to experience, with opportunities for performance-based growth, both in terms of career path and public stature.
  • A dynamic workplace, with a transnational team, occasional international travel, and generous vacation benefits.
  • Ongoing opportunities to learn new cutting-edge skills and techniques/technologies to future-proof yourself in a rapidly evolving industry.
  • A chance to shine on a global stage, writing for international audiences and interacting with colleagues around the world.

How to apply:

Please fill in this form by 20 November 2021

About Us:

Code for Africa (CfA) is the continent’s largest network of indigenous African civic technology and investigative data journalism laboratories, with over 70 staff in 19 countries, who build digital democracy solutions that are intended to give citizens unfettered access to actionable information that empowers them to make informed decisions and that strengthen civic engagement for improved public governance and accountability.

This includes building infrastructure such as the continent’s largest open data portal, open.AFRICA, and largest open source civic software portal, commons.AFRICA, as well as the largest repository of investigative document-based evidence, source.AFRICA, as well as incubating initiatives as diverse as the africanDRONE network that gives citizens their own ‘eyes in the sky’, the PesaCheck fact-checking initiative in 12 African countries, and the sensors.AFRICA remote-sensing citizen science initiative to combat air/water pollution.

CfA also incubates the African Network of Centres for Investigative Reporting (ANCIR), as an association of the continent’s best investigative newsrooms, ranging from large traditional mainstream media to smaller specialist units. ANCIR member newsrooms investigate crooked politicians, organised crime and big business. The iLAB is ANCIR’s in-house digital forensic unit, with teams in east, south and west Africa. ANCIR uses its resources to strengthen newsrooms’ own internal capacity, by providing access to the world’s best whistleblower encryption and investigative semantic analysis technologies, as well as skills development, and seed grants for cross-border collaboration.

At CfA, we don’t just accept differences – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. CfA is proud to be an equal opportunity workplace and is an affirmative action employer. If you have a disability or special need that requires accommodation, please let us know. 
To all recruitment agencies: CfA does not accept agency resumes. Please do not forward resumes to our employment application line, CfA employees or any other CfA contact. CfA is not responsible for any fees related to unsolicited resumes.